Who calls us?
Anyone who is going through a difficult situation and is in need of caring listening support. Callers may be experiencing mental or physical health issues; postpartum related issues; social isolation, loss, relationship problems, stress, abuse, or a crisis. They may also seeking community support information or a referral.
Why call us?
We do not judge nor give any advice. You can express your thoughts and feelings in confidence regardless of whether you are grieving, feeling sad, anxious, overwhelmed, or in crisis. Your well-being is important to us and we are here for you through life's challenges.
The following are some of the topics our callers discuss with us:
- Social Isolation
- Stress and anxiety
- Breakdown of relationships
- Postpartum related issues
- Aging related issues
- Abuse
- Physical and emotional health
- Difficulties coping with situations
- Mental health
- Bereavement and loss
- Continuous frustration and anger
- Parenting conflicts
- Alcohol and drug use/abuse
- Sexuality related issues
- Depression
- Suicidal thoughts
What do our callers need?
- An accessible free telephone line service that’s available 24 hours a day, 7 days a week
- Anonymity
- Confidentiality
- Trained staff/volunteer
- A non-judgmental listener
- A kind, caring, empathetic and supportive support
When you call Spectra Community Support Services, you can expect anonymity and confidentiality, as well as an empathetic listener. We are here to provide you with kind and caring listening support. We can understand when others can't and also provide appropriate community information and referrals.
